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New Telephone System: Upcoming Department Outreach & Voice-Activated Directory

posted Jan 27, 2015, 2:33 PM by pfaff@simmons.edu   [ updated Jan 28, 2015, 10:05 AM ]

Before the semester break, Technology kicked off a project to install a new telephone system, which will include a full overhaul of the existing phone infrastructure at Simmons.

Department Outreach
A major component of the project is the replacement of office telephones. When the project is complete, all employees will have access to a set of features that mirrors our current phone service and provides some additional upgrades, such as enhanced emergency notifications, mobile phone twinning, and a voice-activated campus directory. During February, Technology will also coordinate with administrative assistants in each department to ensure that we're capturing the needs of employees who require advanced telephone functionality.

Voice-Activated Directory
As the project progresses, we’ll also be highlighting some new features that will be available after the transition. We’re very excited about the forthcoming voice-activated directory search and we think you will be too. This search tool provides a simple way to find phone numbers of colleagues and departments. Just pick up your phone, dial the directory extension, and say the name of the person or department you’re looking for. The system will automatically route your call to the correct extension. It’s that easy!