What is the New Telephone System Project?

In response to the aging infrastructure of the campus telephone system, Simmons Technology has initiated a project to fully replace the system and all telephones at the College. After reviewing several viable options during a competitive bidding process, we have chosen a solution provided by Avaya, a worldwide leader in business communications.

The new system will provide a cost-effective solution that integrates well with our current infrastructure. Additional features of the new system include enhanced emergency notifications, improved disaster recovery, mobile twinning (which connects cell phones to office phones), and a voice activated campus directory.

A phased deployment of this project will occur during the Spring 2016 semester. When complete, the replacement of the telephone system at Simmons will represent a major technology upgrade and will provide the College with a stable, long-term solution.

When will the project be complete?

The new telephone system and all new phones will be deployed by April 2016. 

How will the project improve telephone service at Simmons?
  • Better and more reliable telephone service
  • Greater flexibility and new features
  • Superior tech support both at Simmons and from our vendor

Questions about this project? 

For general questions, please contact voip@simmons.edu.

If you have specific questions about how the project will affect you, your department, or your school, please contact Riccardo Marratzu at riccardo.marratzu@simmons.edu